Terms of service

1. DEFINITIONS

The website www.racman.eu (hereinafter referred to as "the website") is an online platform within the domain www.racman.eu, offering users information, purchase of goods and services, as well as other related functionalities. The service provider reserves the right to change the domain address of the website.

The provider, i.e., the operator and content owner of the website, as well as the entity performing sales and services through the website, is Viral d.o.o., Podjelovo Brdo 19a, 4225 Sovodenj, Slovenia (EU), email info@racman.eu (hereinafter referred to as "the provider"), unless otherwise indicated on the website.

A user of the website (hereinafter referred to as "the user") is any individual who, in any way, accesses, views, displays, or uses the services of the website, including its e-commerce features.

The website's Privacy Policy outlines the purpose, methods of processing, and protection of personal data provided by users during their use of the website.

2. GENERAL

These Terms of Service for the website www.racman.eu (hereinafter referred to as "the terms") govern the rights and obligations of the website provider and its users, as well as the terms and conditions for using its content.

By accessing and browsing the website, the user acknowledges having read, accepted, and agreed to be bound by these terms.

3. WEBSITE CONTENT AND USAGE

The website services are generally available 24/7, all year round.

The website aims to provide users with comprehensive and high-quality information about the provider's products and services, their uses, interaction with users, product sales, additional services, and other information related to the provider's activities.

The materials published on the website are for informational and commercial purposes and intended solely for private use. Users may not use or copy any data, software, products, or services from the website for commercial purposes without the explicit written consent of the provider.

Use of the website is at the user's own risk.

4. PROVIDER'S LIABILITY

The provider will strive to ensure uninterrupted website operation, as well as the accuracy and reliability of its content.

The provider is not responsible for errors resulting from incorrect or inaccurate data submitted by users.

The provider assumes no liability for website downtimes, errors, or omissions in its content. It also reserves the right to modify, supplement, or update the website's functionality and content or temporarily/permanently discontinue any features or content without prior notice.

5. COPYRIGHT PROTECTION

The provider is the exclusive owner of the name www.racman.eu, as well as any associated trademarks, logos, and slogans. The website's design and branding are entirely owned by the provider. All rights are reserved.

The content and materials available on the website, except for the content submitted by users, are the property of the provider, unless otherwise stated or marked. This includes materials such as computer code, the structured layout and design of the website, as well as written, visual, audio, and other content on the website.

All content and services accessible on the website, which are the result of intellectual work or may be subject to industrial property rights, are protected under applicable intellectual property laws. In the event of violations of intellectual property rights, the provider will take action against infringers in accordance with the relevant legislation.

6. LINKS

Users may link to the website from other web pages, provided these are not contrary to the law or public morality.

The website contains links to external websites or web pages owned and controlled by other legal entities and individuals. These links are provided solely as recommendations and potentially additional sources of information. The provider of the website has no influence over the content of the linked websites and assumes no responsibility for their accessibility, content, accuracy, or truthfulness. Users are bound by the Terms Of Service of the websites they access through the links on this site, which are subject to these conditions.

7. DATA PROTECTION – PRIVACY POLICY

The Privacy Policy of the website defines the purpose and means of processing as well as the protection of personal data provided by users to the provider through the use of the website.

The website provider collects, processes, protects, and stores personal data of users in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection legislation.

The user is responsible for the accuracy and truthfulness of the personal data they provide to the website provider.

By visiting, browsing, and using the website, the user agrees that the website provider may collect general, non-personal data about website usage for the purpose of analyzing traffic and improving the content and usability of the website. This data may include the user's IP address (used to access the website), access time or duration, pages or content viewed, the country and location from which the user accessed the site, keywords used to find the provider’s website, and the referral website address from which the user accessed the provider's website.

By using the website’s services, the user agrees that the provider may collect and process personal data provided by the user for the purpose of fulfilling rights and obligations arising from contractual relationships. The provider will use the personal data solely for the purpose of fulfilling contractual obligations and related necessary communication. In the case of subscribing to newsletters, the data will also be used for sending messages related to the provider’s business.

In accordance with the GDPR and applicable national data protection legislation, the user has the right to access their personal data, request rectification or erasure, request restriction of processing, object to processing where applicable, request data portability where applicable, and obtain information about the processing of their personal data.

The provider must, upon request from the user, correct, complete, restrict the processing of, or delete personal data that is proven to be incomplete, inaccurate, outdated, or that has been collected or processed in violation of the law.

The request to delete personal data or request related to the processing of personal data can be submitted in writing to the provider at Viral d.o.o., Podjelovo Brdo 19a, 4225 Sovodenj, Slovenia (EU) or by email at info@racman.eu. Alternatively, the request can be made orally, with a record, at the provider's headquarters.

8. NEWSLETTER SUBSCRIPTION AND UNSUBSCRIPTION

By subscribing to the newsletter, the subscriber agrees that the personal data provided during subscription will be used and processed for sending messages related to the provider's activities (promotions, updates, advertisements, news, etc.) to their email address, no more than twice a month.

The subscriber may withdraw their consent for receiving newsletters at any time. To unsubscribe, simply click the "unsubscribe" link located at the bottom of any newsletter email you receive from us. Alternatively, the withdrawal can also be sent via email at info@racman.eu.

The terms of newsletter subscription are part of the Terms of Service of the website.

9. INFORMATION, OPINIONS, COMPLAINTS

Users may submit opinions, questions, complaints, or other inquiries regarding the website via:
-    Mail: Viral d.o.o., Podjelovo Brdo 19a, 4225 Sovodenj, Slovenia (EU)
-    Email: info@racman.eu

10. USE AND INTERPRETATION OF PROVISIONS

For all relationships, rights, and obligations of the contracting parties not specifically defined in these terms, the provisions of the Consumer Protection Act, the General Data Protection Regulation (GDPR), applicable national data protection legislation, the Obligations Code, and other applicable legislation or regulations shall apply as appropriate.

11. DISPUTE RESOLUTION

Any disputes or disagreements that may arise between the provider and the user regarding the use of the website or in connection with the execution of the contractual relationship in accordance with these terms will be resolved amicably where possible. If this is not possible, disputes will be resolved by the court having jurisdiction under the applicable law. This does not affect any mandatory consumer protection rules on jurisdiction that may apply.

12. VALIDITY OF TERMS

These Terms Of Service apply to the entire website www.racman.eu. All provisions of the website's Terms Of Service apply equally to all users, except where explicitly stated otherwise in these terms.

The Terms Of Service of the website are regularly amended, updated, and supplemented. Changes take effect upon publication on the website.

These terms, in their current version, are available to users on the website and at the provider’s headquarters.

This agreement remains valid until terminated by one of the contracting parties. The user may terminate the agreement at any time by ceasing to use the website.

The Terms Of Service of the website are effective as of March 25th, 2026.

Viral d.o.o.